Is Kustomer Down?

Can't Log In

1. Check your internet connection

2. Clear browser cookies and cache

3. Try resetting your password

News Feed Not Loading

1. Refresh the page

2. Check your internet speed

3. Try using a different browser

What is Kustomer?

Kustomer is an AI-powered customer service CRM platform that provides businesses with tools for omnichannel messaging and a unified view of customer interactions.

How does Kustomer improve customer service efficiency?

Kustomer improves customer service efficiency through AI-driven automations, such as AI agent assistants and chatbots, which help resolve customer issues quickly and reduce inbound support volume.

What features does Kustomer offer?

Kustomer offers features including AI chatbots, a unified customer view, proactive support tools, and integrations with various applications to streamline customer service operations.

How does Kustomer utilize data?

Kustomer utilizes data to provide a comprehensive understanding of customer behavior, enabling agents to deliver hyper-personalized service and anticipate customer needs proactively.

What benefits can businesses expect from using Kustomer?

Businesses can expect benefits such as increased agent productivity, faster response times, enhanced customer satisfaction, and improved operational efficiency through the use of Kustomer's AI capabilities.

Q: How often does Kustomer experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Kustomer outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.